Cancellation Policy

Event Payment
All payments are due prior to the start of the event.

Event Cancellations:

  • All cancellations must be made via Email.
  • If a deposit is required for the EXPO event, the deposit is non-refundable, no exceptions.
  • Refunds for individual classes such as the Manufacturer, Fundamentals and Advanced classes are not refundable but can be transferred to an individual within your company.
  • Tape Summit cancellations allow for a full refund - minus a $150 cancellation fee - if canceled prior to April 15. No refunds are given after that date, no exceptions. 

To request a cancellation send an email to

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One Parkview Plaza, Suite 800 | Oakbrook Terrace, IL 60181 USA | Tel: 1-630-544-5048 | Fax: 1-630-544-5055 | Email:
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